Privacy & website information
Enquiry form · data controller and terms
This section applies to every enquiry or purchase-interest form on this site. It describes what we collect, why, who receives it and what is still outstanding before public sales open.
Data controller: Not yet provided — the legal entity name, registered address and contact details must be supplied before public sales open. No company name is stated here until it is confirmed.
What we collect
Name, email address, country, company and channel (for wholesale enquiries), quantity, your message, your consent record, the enquiry reference and submission time, UTM campaign parameters present in the URL, and a hashed IP/time bucket used only for rate limiting. We do not store the raw IP address or any card number or CVV.
Why and on what basis
We use the data to answer your enquiry, record purchase interest, handle order-related requests and prevent abuse. The legal basis is the steps taken at your request and, for optional analytics only, your consent. We do not use enquiry data for automated decision-making or profiling.
Retention
The retention period has not yet been fixed. Enquiry records are kept only for as long as needed to reply and to meet legal obligations; the exact schedule will be published here once confirmed.
Recipients, processors and transfers
Access is limited to the Luckdate customer-service team and the hosting, database and email providers needed to operate this site. If payment is enabled later, payment details are entered on the payment provider’s own page and never stored here. Data may be processed outside your country; the specific providers and their locations are still to be listed.
Your rights
You may request access, correction, deletion, restriction, portability and objection, and withdraw consent at any time. You may also complain to your local supervisory authority. We will not ask you to give up rights you have under applicable law.
Contact and withdrawal
Send any request to the contact email shown on this page. Withdrawing consent does not affect processing that already took place, and optional analytics can be switched off above at any time.
Still to be provided before public sales open
- Legal entity name, registered address and registration / tax number for each market
- Data protection contact or representative, where required
- Confirmed retention schedule and deletion procedure
- Named hosting, email, analytics and payment processors with their countries
- Applicable governing law, jurisdiction and complaint route per market
- Final local privacy, delivery, returns and sales terms
- Order notification, fulfilment and after-sales contacts
We collect the details you choose to submit so that the Luckdate team can answer enquiries and handle order-related requests. Payment details are entered on the payment provider’s page.
Your country selection and welcome-gift choice may be saved in this browser. Campaign parameters supplied in the URL may accompany your enquiry. Optional analytics are on by default and record anonymous visits and shopping actions only; you can turn them off on this page.
For access, correction or deletion requests, contact the email below. The responsible business identity, applicable terms and retention schedule will be completed before public sales open.
support@luckdate.comAnalytics preferences
Optional analytics are off.